Privacy Agreement

VTB is a platform developed by Shenzhen Ventus Technology Co., Ltd. (hereinafter referred to as "VTB") that provides users with services such as connecting to VTB controllers via mobile device Bluetooth. VTB places great importance on user privacy and strictly complies with applicable legal regulations.

We kindly request that you carefully read this Privacy Agreement before continuing to use our services. By continuing to use our services, you acknowledge that you have thoroughly read and fully understood the entire content of this agreement.

This application respects and safeguards the personal privacy rights of all users who utilize its services. To deliver more precise and higher-quality services, this application will use and disclose your personal information in accordance with the provisions of this privacy policy. Unless otherwise stipulated in this policy, your personal information will neither be disclosed externally nor shared with third parties without your prior consent.

This application may update its Privacy Policy from time to time. By agreeing to the terms of this application's service usage, you are deemed to have accepted all the terms of this privacy policy.

I. Scope of Application

(a) Personal registration information you provide when creating an account on this application, as required by the platform.
(b) Information automatically received and recorded by this application when you use its network services or visit its platform webpages. Such information includes, but is not limited to, your IP address, browser type, language settings, access dates and times, software and hardware characteristic data, and records of the webpages you request.
(c) Personal data legally obtained by this application from business partners.
(d) This application strictly prohibits users from posting inappropriate content, including but not limited to nudity, pornography, or profane materials. Any content submitted by users will be subject to review, and upon discovery of such improper information, this application reserves the right to disable all user permissions and terminate the user's account.

II. Use of Information

(a) This application will not provide, sell, rent, share, or trade your personal login information to or with any unrelated third parties.
(b) This application also strictly prohibits any third party from collecting, editing, selling, or freely disseminating your personal information by any means. Any user of this platform found engaging in such activities will be subject to immediate termination of their service agreement with this application. This includes, but is not limited to, information such as your IP address, browser type, language settings, access dates and times, software and hardware characteristic data, and records of the webpages you request.

III. Disclosure of Information

This application may disclose your personal information, in whole or in part, based on your consent or as required by law, under the following circumstances:
(a) Your personal information will not be disclosed to third parties without your prior consent.
(b) Disclosure is necessary to share your personal information with third parties in order to provide the products and services you have requested.
(c) Disclosure is required by relevant laws or at the request of administrative or judicial authorities.
(d) Disclosure is deemed necessary if you violate applicable laws, regulations, this platform's service agreement, or related rules.
(e) If you are a qualified intellectual property complainant who has filed a complaint, your information may be disclosed to the respondent at their request in order to facilitate the resolution of rights disputes.

IV. Storage and Transfer of Information

The information and data collected about you by this application will be stored on servers owned by this application and/or its affiliated companies. These details may be transmitted to and accessed, stored, and displayed in jurisdictions outside your country or region, including the location where this application originally collected the information.

V. Purpose of Collecting Personal Information

The purpose of collecting personal information is to provide users with better services and to enhance their overall user experience.

VI. Methods and Scope of Personal Information Collection

[Device Information] To offer our products and/or services, we may collect device attribute information, such as your hardware model, operating system version, device configuration, unique device identifier, International Mobile Equipment Identity (IMEI), and Media Access Control (MAC) address. Information collected from your various devices may be associated to ensure consistent services across all of them. We may also associate your device information or phone number with your VTB account to maintain service continuity.
[Registration Information] When you register for VTB, the system will store your account and password to facilitate your subsequent logins and usage.
[Feedback Information] If you provide feedback via the in-app feedback portal, the system will retain the feedback content you submit to allow customer service representatives to review and respond to your inquiry.
[Location Information] When you grant location permissions to the application, we will use your location data to identify nearby devices, enabling you to connect to them seamlessly.

VII. Third-Party SDK Directory

We conduct rigorous inspections of third-party SDK integrations and provide timely updates about their use. For details, please refer to the official privacy policies of these third-party SDKs.
SDK Name: DCloud SDK
Purpose of Use: To obtain user location information for connecting Bluetooth devices.
Method of Use: Location information is collected only when authorized by the user, specifically when a Bluetooth connection is needed.
Type of Data Collected: Location information.
Third-Party SDK Privacy Policy: 《DCloud User Service Terms》

We strive to deliver the best possible experience for our users. If you have any questions regarding the personal information processing practices outlined in this Privacy Policy, please feel free to contact us at the address or email provided below. We are more than happy to address your specific needs and welcome your valuable feedback.

Contact Address: Room 207, No. 56 Pupai Road, Xinlian Community, Longcheng Subdistrict, Longgang District, Shenzhen, China

Contact Email: Queenie@ventusbikes.com

Kindly Note

Our product is developed based on the DCloud uni-app platform (5+ App/Wap2App). During the application's operation, we may collect your device's unique identification codes (such as IMEI, Android ID, DEVICE_ID, IDFA, SIM card IMSI information, or OAID) to provide statistical analysis services. Additionally, application startup data and error logs are analyzed to improve performance and user experience, ensuring that we deliver optimal services to you. For more details, please refer to 《DCloud User Service Terms》。

Update Date: March 11, 2024

Effective Date: March 11, 2024